Over the years, we have served many loyal customers. We’re proud of our service and would love to hear your feedback and reviews!
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I had a great experience with Hotchkiss, they responded quickly, did a thorough but quick inspection on my car. They only charged me what they had quoted me for the inspection without extra charges and gave me honest and helpful advice. I worked with Shelby, who was very helpful. I would definitely go back and recommend it to anyone.
This is a great local shop that I have trusted with two vehicles and counting. I’ve been doing car maintenance since I was old enough to hold a wrench and can easily tell if a shop is honest or not, sloppy or thorough etc. The folks at Hotchkiss do great work for fair pay, and that’s about the highest praise I can give anyone. They don’t try to sell me anything I don’t need, they don’t give me guff when I tell them I’ll do some things myself, they pay attention to details and I don’t have to worry about them stripping my oil pan threads 😂 I’m sure I’ll be taking my vehicles to Hotchkiss until one or the other of us goes under, which I hope is a long, long time.
Excellent customer service and communication. Very easy to schedule. I will be recommending to my family and friends and will definitely be back the next time my car needs something.
Jessica, thank you so much for this review! Glad we were able to get the squeaking noise to stop in you Rav4. We would love to help your family and friends out if they have any vehicle service needs. We appreciate you choosing our shop. Have a wonderful day - Cody
The best experience at a mechanic that we've had in more than a decade in Denver. Great customer service, timely scheduling, transparent explanations and alternatives presented. Shelby, who helped us, is a true professional.
Jack, thank you! Hearing that we’re the best shop you’ve found in over ten years of driving around Denver really made our day. We’re glad we could take care of the brakes and maintenance on your Honda, and that the options and explanations made sense along the way. Shelby will be happy to hear the kind words. See you at the next oil change! - Cody Leach
This is my go to mechanic. They’re honest and reasonably priced. They don’t push unnecessary repairs.
I've been coming to Hotchkiss for almost a decade for my car's maintenance. They're always incredibly kind, helpful, and communicative. As a woman who is not well-versed in the workings of a vehicle, it was extremely important to me to find a mechanic who doesn't make me feel like an idiot or that I'm being upcharged or sold anything unnecessarily. I don't feel this way whatsoever with any staff I've interacted with at Hotchkiss! They're patient and understanding whenever I have questions, and they're extremely helpful in explaining options and pricing beforehand. Most recently, I had a window break (it wouldn't close in the heat of the summer). I called and they let me know they were pretty booked but they'd try to fit me in that week. Within a day or two, it was already fixed. When I went to pick it up, Shelby was so so kind and helpful with me. She took the time to chat with me about recent and upcoming repairs needed, options with new vehicle maintenance costs vs. my existing vehicle, and new vehicle types and recommendations. I'm so incredibly appreciative she took the time to go over the information with me and help me have the best options available to match my needs. I always know my vehicle is well cared for at Hotchkiss, and I recommend them to anyone in the area!
Almost ten years together, Ariana! That’s something we don’t take for granted. Nobody should ever feel talked down to at a repair shop, and we’re really glad you’ve always felt comfortable asking questions here. Getting that stuck window fixed before the summer heat got any worse was a priority, even with a full schedule that week. Shelby loved sitting down with you to talk through your options, and we’ll pass your kind words along to her. Thanks for recommending our little Denver shop to your neighbors. - Cody Leach
I had several issues with my 2005 Subaru Outback. My regular mechanic, in Central Park, had multiple attempts to make the repairs. Each attempt cost more and more. I found stellar reviews for Hotchkiss Auto Repair and decided to bring it there. The repair simply wasn’t easy to identify. It took a couple of tries but they found the alternator wasn’t functioning properly followed by corroded alternator cables. Once replaced, the Subaru is no longer flashing dashboard lights or running rough. At Hotchkiss, you’re assigned a knowledgeable service advisor who communicates with you every step of the way. I’ve worked with most of their advisors. Shelby is fantastic, but Kyle, Jana, and Jimmy are all outstanding. I trust their mechanics. They're very experienced and knowledgeable. One fantastic part of Hotchkiss’ policy is if they don’t fix the problem the first time, subsequent attempts are at no cost except for parts. If you’re having trouble with your vehicle or mechanic, I encourage you to go to Hotchkiss.
That 2005 Outback put up a good fight, Kevin! Electrical problems like that alternator and those corroded cables don’t always show themselves on the first look, so we really appreciate your patience while the guys tracked it down. Glad to hear the warning lights are gone and she’s running smooth again. Shelby, Kyle, Jenna and Jimmy will all be happy to see their names here. Thanks for giving Hotchkiss Auto Repair a shot and for sending folks our way - Cody Leach
I highly recommend this Auto Repair Shop to everyone who's looking for Professional, courteous, and fair treatment as well as pricing. They give you a complete run down of everything they find, and what they offer to remedy the problem. Everyone from the Service Writters and Office Personel, to the Mechanics and Techs servicing your vehicle, who are highly skilled, they are all professional, and work to get your vehicle fixed anc back to you in a timely manner, I was very impressed, and grateful.
What a thoughtful review, Cynthia. Thank you! You gave a shout out to the whole crew, from the service writers and front office to the techs out in the bays, and that really means something to all of us. Walking you through everything we find and laying out the options is just how we think car repair should work. We’re glad the tires and maintenance were handled quickly, and we’re grateful for the recommendation. - Cody Leach
Very good service
Daniela, we appreciate the kind words! Between the brake repair and tracking down that oil leak, your car should be stopping better and keeping your driveway a lot cleaner. Thanks for choosing our Denver shop. - Cody Leach