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Absolutely stellar service, from beginning to end! I called to get a price comparison because the dealer prices were absolutely ridiculous, and they did all the services together for $1000 less than the dealership asked, all without the extra pressure at the dealership for a bunch of services I don't need at this time. Everyone there was super nice and respectful, and they got a lot of work done in one day. Will definitely be returning here and making this my shop!
We were stranded in town for a banana ball game,having broken down before we got there. While we did have to stay a few extra days that weren't planned, Jenna and everyone at Hotchkiss did a phenomenal job of getting us out as quickly as they could. I highly recommend them.
Donta and Jenna great people thsnks
I wish I could leave a zero. Jimmy supposedly fixed my vehicle a few weeks ago; however, they did return my vehicle to me with the check engine light still on, which has continued to cause problems for my car. I don’t know how anybody who fixes a car could look at a car that still has issues showing and say, oh, well, it was OK when we drove it around the block, so let’s give it back to this person. Absolutely ridiculous. just another group of men in power who take advantage of women. horrendous.
Brought my Ford Explorer in for a follow-up oil change and a diagnostic assessment for an engine noise that had been causing concern. Shelby contacted me and informed me that, since the previous oil change, the engine noise was hard to detect and that they couldn't find an obvious reason for any such engine noise. She suggested that we continue the engine additives at oil changes as opposed to major mechanical repairs at this time. It's refreshing to receive honest feedback from an auto mechanic that isn't trying to upsell services at every visit. I'll keep bringing my vehicles to Hotchkiss and would highly recommend them to others.
Patrick, thank you for choosing Hotchkiss Auto Repair! We're glad you had a positive experience with Shelby and our team. Providing honest feedback is important to us, and we're happy to hear that it stood out to you. We appreciate your recommendation and look forward to helping you with your vehicles in the future! If any concerns arise, feel free to reach out. -Cody Leach
First time there. Everyone was very helpful and friendly. They called me immediately before doing any work and let me know what was going on with my car.
This was such a great experience! They were so nice and communicative. The prices were reasonable and as a solo woman I didn’t feel like they were trying to take advantage of me. I will be a return customer!
I am so thankful honest mechanics still exist. I wont be going elsewhere. Hotchkiss for life.
Their service adviser are top notch. They listen and what they quote they standby it.
Thank you for the 5-star rating, Sue! We're thrilled to hear that you had a great experience at Hotchkiss Auto Repair. Our team is dedicated to providing top-notch customer service and high-quality repairs. If you ever need any further assistance with your vehicle, don't hesitate to reach out to us at (303) 780-7747 or [email protected]. We're here to help. -Cody Leach